COVID-19 RESOURCE GUIDE 

To make sure you have the resources and the most up to date information regarding the COVID-19 virus we have complied a list of resources for you. Remember our best defence against this virus to to practice social distancing and to stay home to help stop the spread of this virus. 

 

We hope these resources will provide easy access to relevant links and phone numbers and updates for Alberta Health Services, Government, First Nations and Metis communities, employment, monthly bills, banking , food, housing, justice, school, transportation and other information links.

 

If you have a resource that is not list feel free to email to provide the link. To download a copy click here. Please share with your family, friends and community.

GOVERNMENT OF CANADA, INDIGENOUS SERVICES CANADA (ISC), FIRST NATIONS AND INUIT HEALTH BRANCH

GOVERNMENT OF CANADA

Phone: 1-833-784-4397

 

Government of Canada: 

  • Self-monitoring, self-isolation, and isolation for COVID-19 & vulnerable populations

  • Reduce the spread of COVID-19

  • Frequently Asked Questions

COVID-19 UPDATED RELIABLE INFORMATION LINKS

GOVERNMENT OF CANADA INFORMATION LINKS

GOVERNMENT OF CANADA

 

Canada's COVID-19 Economic Response Plan: Support for Canadians and Businesses

 

Some of the key supports include:

  • emergency care benefit; 

  • emergency support benefit;

  • GST credit;

  • enhanced Canada child benefit; 

  • Canada student loan payments;

  • support for Indigenous communities; 

  • support for people experiencing homelessness; 

  • support for women's shelters and sexual assault centres; 

  • lowered registered retirement income fund;

  • tax payment deferrals; 

  • business credit availability program through BDC and EDC to name a few."

GOVERNMENT OF ALBERTA INFORMATION LINKS

EMERGENCY ISOLATION SUPPORT

Phone: 1-877-644-9992

 

Emergency Isolation Support

The Government of Alberta's Emergency Isolation Support program is now closed after successfully distributing funds to over 79,596 eligible Albertans since the launch of the program, for a total of approximately $91.7 million, close to double the amount originally allocated. The Financial assistance is for unexpected emergencies including: food; clothing; childcare;  transportation;damage deposit;  temporary accommodation; utility arrears; eviction payments to name a few.

You will need to provide proof of need and must meet eligibility. If an emergency occurs outside regular hours contact -1866-644-5135 24-hour Income Support Contact Centre. 

24-HOUR INCOME SUPPORT CONTACT CENTRE

Phone: 1-866-644-5135

24-Hour Emergency Income Support Centre

If an emergency occurs outside regular hours contact:

  • 1-866-644-5135 24-hour Income Support Contact Centre;

  • can assist by phone if you are facing an emergency need for the following: food, medication, clothing, temporary shelter and/or emergency basic dental.

EMERGENCY FINANCIAL ASSISTANCE

Phone: 1-877-644-9992

 

Emergency Financial Assistance

Financial assistance for unexpected emergencies including:

  • food;

  • clothing;

  • child care; 

  • transportation; 

  • damage deposit; 

  • temporary accommodation; 

  • utility arrears; 

  • eviction payments to name a few.

You will need to provide proof of need and must meet eligibility and Financial Benefits Summary.

EMPLOYMENT INFORMATION LINKS

SERVICE CANADA EMPLOYMENT INSURANCE

Phone: 1-833-381-2725

 

Service Canada, Employment Insurance

BANKING INFORMATION LINKS

ATB

Phone: 1-800-332-8383

 

ATB

CIBC

Phone: 1-877-454-9030

CIBC

PEACE HILLS TRUST

SCOTIABANK

TD BANK

Phone: 1-888-720-0075

TD Bank

BANK OF MONTREAL

Phone: 1-877-788-1923

 

Bank of Montreal

NATIONAL BANK OF CANADA

RBC ROYAL BANK

SERVUS CREDIT UNION

ALBERTA CREDIT UNIONS

Alberta Credit Unions

EDMONTON FOOD BANK

Phone: 780-425-4190

 

Food Bank

RED DEER FOOD BANK SOCIETY

Phone: 403-253-2059

 

Red Deer Food Bank Society

INFORM ALBERTA

WOOD BUFFALO FOOD BANK

Phone: 780-743-1125

Wood Buffalo Food Bank

THE CALGARY FOOD BANK

EMERGENCY FOOD INFORMATION LINKS

CAPITAL REGIONAL HOUSING

ACCESSIBLE HOUSING CALGARY

HOMEWARD TRUST & EDMONTON EXPO CENTRE

METIS CAPITAL HOUSING CORPORATION AND METIS URBAN HOUSING CORPORATION

HOUSING & HOMELESSNESS INFORMATION LINKS

JUSTICE INFORMATION LINKS

ALBERTA COURT AND JUSTICE SERVICES

EDMONTON COMMUNITY LEGAL CENTRE

LEGAL AID ALBERTA

CHILD CARE SUBSIDY

Phone: 780-644-9992

Child Care Subsidy

THE CANADIAN ENCYCLOPEDIA COLLECTION INDIGENOUS PEOPLES 

GOVERNMENT OF ALBERTA MINISTER OF EDUCATION

SCHOOL INFORMATION LINKS

TRANSPORATION INFORMATION LINKS

REGISTRY SERVICES

EDMONTON PUBLIC TRANSIT (ETS), CITY OF EDMONTON

EDMONTON MEALS ON WHEELS

ELDER INFORMATION LINKS

OTHER INFORMATION LINKS

EDMONTON CITY POLICE

Phone: 911 or 780-423-4567 (non-emergency line) or mobile access #377

 

Edmonton City Police

ALBERTA POISON AND DRUG INFORMATION SERVICES (PADIS)

DRUG SHORTAGES CANADA

ALBERTA STUDENT AID

CANADA POST

Phone: 1-866-607-6301

Canada Post

CRIMESTOPPERS

Phone: 1-800-222-8477

 

Crimestoppers

JORDAN'S PRINCIPLE

CITY OF EDMONTON GARAGE & RECYCLING COLLECTION DAYS

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